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FAQ

❓ Frequently Asked Questions 


📦 When will I receive my tracking number?
Tracking numbers are typically provided within 2 to 4 days after your order has been fulfilled. Please note that we process orders at the end of each business day.

🔍 Why isn't my tracking number working?
It may take up to 5 days for your tracking number to become active after it's issued. For more details, please refer to our Delivery Policy.

🚚 How long does delivery take?
Standard shipping usually takes 7–12 business days. Delivery times may vary depending on your location.

💰 What is your return policy?
We offer full refunds on orders returned within 30 days of delivery. To be eligible for a refund, the product must be sent back to us in its original condition. We provide a prepaid return shipping label at no extra cost to you.

🛍️ Do you offer exchanges?
If you wish to exchange a product, please return the original item for a refund, and we will place a new order as long as the return has been shipped.

🛡️ Is my payment information secure?
Yes, we use secure encryption methods to protect your payment information. Your data is handled with the utmost care and confidentiality.

📞 How can I contact customer service?
You can reach us via email at info@futurefindsz.com or by phone at 959-300-3929. Our customer service team is available Monday through Saturday, 9:00 AM to 5:00 PM (EST).